Goods ordered can be collected in person from our premises. There is no charge for this service.
Delivery times depend on the delivery service selected and the types of goods ordered. We always aim to dispatch all goods in stock as quickly as possible. The maximum UK delivery lead time for goods is 30 days unless specifically agreed with you.
Couriers will require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit, a calling card will be left with the courier’s contact number to arrange re-delivery. Our courier’s will deliver until 6pm in most areas!
The couriers will attempt re-delivery the following business day. If delivery is not successful after the second attempt they will return the goods to us and we will contact you to arrange re-delivery. We reserve the right to re-charge the delivery cost for re-delivery.
UK Delivery Option: Next Day Before 12pm
If you select our Next Day Before 12pm delivery option, and your UK order is placed and accepted before 3pm Monday to Thursday, we aim to have your order delivered to your door the very next day prior to 12pm, provided the next day is not a UK bank or public holiday. If you place an order after 3pm on a Thursday, or on a Friday, Saturday or Sunday then we aim to have the goods delivered the following Tuesday.
If your order is over five (5) units we will endeavour to ship the whole order as requested, however larger orders may be delivered in seperate parcels (see "Split Delivery"). This may result in a delay in the dispatch of your order. When dispatched your order will be sent on a next day delivery service.
Next day delivery is not available for certain areas of the UK including the Highlands and the Channel Islands. For a full list of available postcodes please contact our team. If the delivery destination is located in an area where 24hr delivery is not available, your order will be delivered as soon as possible.
UK Delivery Option: Next Day Before 4pm
If you select the next day before 4pm delivery option you will receive your goods on a next day service usually between 12pm and 4pm. We aim to have all accepted UK orders placed before 3pm dispatched the same day, although this time may be extended if your order is placed close to a UK bank or public holiday.
UK Delivery Option: Non Priority (allow 48 hours)
If you select our non priority delivery option, and your UK order is placed and accepted before 3pm, we aim to have your order delivered to your door within two business days (Mon-Fri).
We may split delivery of your order into several parts based on stock availability. You will not be charged extra for this facility. Any additional consignments for delivery in the UK will be sent using your selected delivery service to ensure they are with you as soon as possible.
For further clarification of the above or to discuss individual delivery requirements please call us 0161-336-5065.